Olympia School District

Technology Family Resource Center

 

Helpdesk/Support

 

How to get support

• Call 360-596-8530. We have staff answering calls from 7:30 a.m. to 8 p.m. weekdays; however, please know that due to high call volumes at the start of the year, you may be asked to leave a message. Be assured someone will return your call as soon as possible.
• Email us at helpdesk@jlorenzini.com.

 

How to get/swap a Chromebook

• Use to schedule a pickup time

 

Accessing and Using the Student Portal

 

Student Daily Attendance

•  

 

 

Chromebook Technical Tips

• OSD Password Reset Loop
•  
• Screen Orientation (ctrl-shift-0 to reset)
• Change Language
  • Click clock icon area
  • Go to the Keyboard button and click on the drop-down arrow next to it
  • Select the keyboard you want
• Power wash instructions 
• When in doubt, restart

 

OSD Hotspot Information

• View information about OSD Hotspots

 

Skyward

• How to access your Skyward Account (first-time users) or reset your password 
• How to find your student’s Skyward login information

 

Schoology

• Directions for getting into Schoology as a parent, navigating parent access, and setting up parent digest
• (how to access their Schoology Course from the portal)
  Students: How to turn in assignments - Create (, )

 

Remind

Xổ số miền namWhat is Remind, Accessing parent account, adding contact info, using Remind

• Remind for OSD
• Remind for Students
• Remind for Parents

 

Zoom

• Keeping Zoom updated: The Chromebook Zoom app (current version 5.0.0) is directly tied to the version of ChromeOS on the Chromebook. for potential Zoom app updates.
• Home Internet/Zoom Tips for Chromebooks

 

SecURLy

 

What is SecURLy?

• SecURLy is our district web filtering and automated health/safety system for our student Chromebooks. SecURLy is filtering our district Chromebooks at all times, regardless of their physical location. Web filtering is required by the Federal Communications Commission for the Olympia School District to qualify for E-Rate funding.
• SecURLy is also monitoring student web traffic, searches and other traffic for potentially self-harmful, bullying, violent or other inappropriate words and phrases.

 

What does SecURLy do if it detects potentially harmful words and phrases?

• SecURLy has a human monitored alert system that, if a situation is potentially serious enough, causes them to contact the school district and/or family immediately. 
• For all lower level instances of words/phrases, alerts are provided to families through the SecURLy Parent Portal.

 

What can you (families) do with SecURLy?

• See their child’s web history on their district Chromebook
• Implement custom web filtering when not in the physical school space. Note: Please be aware that teachers rely on websites and streaming video for lessons. Additional filtering may impact what teachers assign.
• Receive safety/health alerts from the SecURLy monitoring system.

 

To register for the SecURLy Parent Portal, visit the OSD SecURLy webpage found here: OSD SecURLy Parent Portal.

 

Kami

• Kami for Students