Technology Resources

Technology Family Resource Center




Students using ChromebooksHow to get support

  • Call 360-596-8530. We have staff answering calls from 7:30 a.m. to 8 p.m. weekdays; however, please know that due to high call volumes at the start of the year, you may be asked to leave a message. Be assured someone will return your call as soon as possible.
  • Email us at


How to get/swap a Chromebook

  • Use to schedule a pickup time


Accessing and Using the Student Portal


Student Daily Attendance




Chromebook Technical Tips

  • OSD Password Reset Loop
  • Screen Orientation (ctrl-shift-0 to reset)
  • Change Language
    • Click clock icon area
    • Go to the Keyboard button and click on the drop-down arrow next to it
    • Select the keyboard you want
  • Power wash instructions 
  • When in doubt, restart


OSD Hotspot Information







Xổ số miền namWhat is Remind, Accessing parent account, adding contact info, using Remind



  • Keeping Zoom updated: The Chromebook Zoom app (current version 5.0.0) is directly tied to the version of ChromeOS on the Chromebook. for potential Zoom app updates.
  • Home Internet/Zoom Tips for Chromebooks




What is SecURLy?

  • SecURLy is our district web filtering and automated health/safety system for our student Chromebooks. SecURLy is filtering our district Chromebooks at all times, regardless of their physical location. Web filtering is required by the Federal Communications Commission for the Olympia School District to qualify for E-Rate funding.
  • SecURLy is also monitoring student web traffic, searches and other traffic for potentially self-harmful, bullying, violent or other inappropriate words and phrases.


What does SecURLy do if it detects potentially harmful words and phrases?

  • SecURLy has a human monitored alert system that, if a situation is potentially serious enough, causes them to contact the school district and/or family immediately. 
  • For all lower level instances of words/phrases, alerts are provided to families through the SecURLy Parent Portal.


What can you (families) do with SecURLy?

  • See their child’s web history on their district Chromebook
  • Implement custom web filtering when not in the physical school space. Note: Please be aware that teachers rely on websites and streaming video for lessons. Additional filtering may impact what teachers assign.
  • Receive safety/health alerts from the SecURLy monitoring system.


To register for the SecURLy Parent Portal, visit the OSD SecURLy webpage found here: OSD SecURLy Parent Portal.